FAQs

We ship throughout Ireland, the United Kingdom and the EU. Shipping will be calculated at checkout or quotation stage.

Please get in touch with the sales team if you have an office located outside of these regions for a bespoke cost.

We accept all major debit cards and credit cards. Our website is secure using SSL encryption, which ensures a safe checkout. 

We can also offer credit terms on invoices to our corporate clients.

We're proudly 100% Irish. However, we ship throughout Ireland, the United Kingdom and the EU.

Our tampons are made of 100% organic cotton. They're certified with the Global Organic Textile Standard (GOTS). Our tampons are glue-free, the string is cleverly woven and attached without any adhesives. This means they're free of toxins, bleach and other chemicals. Better for your body. 

Naked tampons are 100% organic cotton without the applicator. The packaging on our naked tampons is made from wood pulp and is biodegradable.

Our pads are made from 100% certified organic cotton, they are biodegradable including the backing film and packaging. Not only that, our leak-proof pads are made with patented design so you can continue to live your daily life stress-free. 

Organic cotton is naturally soft, pH-neutral, breathable and absorbent. Unlike most commercially grown cotton, our 100% organic cotton is grown without the use of fertilisers, herbicides & pesticides. We are talking about one of the most delicate organs in the body, your vagina, which is highly absorptive. By choosing our chemical-free and toxin-free products, you are taking care of yours.

Here's a breakdown of each type of product and their associated product make-up.

Tampons:

1. The tampons themselves are made with 100% certified organic cotton
2. Our accreditations include:

• 100%  certified organic cotton
• STANDARD  100 by OEKO-TEX
• Totally Chlorine Free (TCF)
• Free of pesticides
• Free of chemical additives
• Free of fragrance or dyes
• Vegan and  non-animal testing certifications
• Tested  for sensitivity / hypoallergenic (Derma test)

3. The tampon string is cleverly woven in during production therefore, we do not use flues like other mainstream period care brands
4. The applicators are plant-based and made from sugar cane which is a renewable resource and can be rinsed and recycled after use
5. The tampon wrappers are made from wood pulp and are also biodegradable

Pads:

1. The pads themselves are made with 100% certified organic cotton including a patented safety channel adding 50% more protection
2. Our accreditations include:

• 100%   certified organic cotton
• STANDARD   100 by OEKO-TEX
• Totally Chlorine Free (TCF)
• Free of pesticides
• Free of chemical additives
• Free of fragrance or dyes
• Vegan and  non-animal testing certifications
• Tested  for sensitivity / hypoallergenic (Derma test)

3. The pad backing film and wrappers are made from wood pulp and are also biodegradable

On top of that we've been independently reviewed by the Soil Association and our pads and naked tampons are certified GOTS (Global Organic Textile Standard) which is an organisation developed by leading standard setters to define world-wide recognised requirements for organic textiles.

The Global Organic Textile Standard (GOTS) is the worldwide leading governing body for organic textiles like cotton. GOTS certification ensures our cotton is pure, ethically sourced and made without chemical pesticides, forced labour, child labour, or unfair wages.

All of our products are manufactured within the EU and have all of the necessary healthy and safety certificates. We only partner with ethical manufacturers who adhere to strict codes of conduct. This means throughout the entire supply chain, we know they're paying their workers fairly and provide safe working conditions.

As our tampons and pads are compostable, we recommend putting them in the compost bin after use. Why not put a small compost bin in your bathroom? If you don't compost, it is fine to put them in a normal waste bin as they will still break down over time. 

The packaging on our pads and naked tampons are also 100% compostable. So chuck those in the compost bin too.

As for our applicator tampons, the cardboard tube is 100% recyclable. Just give it a rinse and pop it in with the recycling.

No tampon should be flushed down the toilet, although apparently half of women do this regularly. Our 100% cotton tampons are compostable, but they do require time to break down and don’t disperse instantly as is the case with toilet paper. 

Only toilet paper should be disposed of down the toilet. Of course, if our organic cotton tampons were to be accidentally disposed of and end up at sea, then they will break down and disperse. They won't harm marine or birdlife, unlike conventional tampons with plastic veils. But better safe than sorry - don't flush 'em.

We recommend using your Riley products within 18 months. While the bathroom may be the handiest place to keep them, it's also the most likely breeding ground for bacteria. So keep them in a cool dry place.

TSS is a rare but serious disease that can be fatal. It is caused by toxins produced by the bacteria Staphylococcus aureus. Symptoms of TSS often mimic flu & can include a sudden high fever (usually over 39°C), vomiting, diarrhoea, muscle aches, a sun burn like rash, sore throat, dizziness and/or fainting.

It may be that not all symptoms are present, only a few. If you believe that you have one of more of the symptoms of TSS, remove your tampon immediately & contact your doctor, informing them that you have been using tampons.

TSS can occur during your period or some days after & although TSS can have fatal consequences it can be easily treated at an early stage. It is therefore important to consult a doctor as soon as possible.

You can reduce the risk of TSS by using tampons with the lowest absorbency necessary, by changing your tampon regularly & by alternating with pads, liners or a menstrual cup instead of tampons.

Our perspex branded free-vend dispensers hold ~120 units.

Our steel dispensers are larger and hold ~250 units.

We have a range of different style dispensers available. We do not offer an installation service however you can find out more information below:

Perspex Free-vend Dispenser: These dispensers have a flat base so can be freestanding or wall-mounted. They are uniquely designed with adhesive strips on the back so can be securely affixed to the wall. We recommend applying to a clean, dry wall and securing with pressure for 2 minutes during installation.

Steel dispensers: Our steel dispensers are designed to be wall-mounted only. These come with relevant hanging guidelines.

Unfortunately due to the nature of our products, we do not accept returns.